Skip To The Main Content
Gb_SLC NON PROFIT_Gb green_SLC blackbutton

24 Hour Pass!

Gain access to the GREENbike system for 24 hours by purchasing a pass at any GREENbike Station downtown or on the BCycle App! Once you purchase you pass, your account is active.  the $7.00 24 hour pass it works as a 24 Hour "Access Pass" -  take your first ride you are able to check out and return bikes from and to any of our 34 stations!

What does “unlimited 30 minute trips” mean?

With the 24 Hr Pass you can take as many 30 minute trips as you want. When you check out a bike you can keep it checked out and riding around for up to 30 minutes at a time. If you have a bike checked out for longer than 30 minutes you will receive an “extra time charge" - for every hour the bike is checked out after 30 minutes there is a $5.00 charge. Once you check your bike back into a GREENbike station, you can check it right back out and your 30 minutes will start over!

How do I return my bike?

Returning you bike is simple - push your bike into any GREENbike docking point at any of the 34 stations downtown! The dock will beep 3 times to let you know that you have pushed your bike ALL the way in and it has properly locked!

How do I recheck out a bike?

  1. Walk up to the kiosk screen like you did when you first purchased your pass.

  2. Select “Check Out A Bike”

  3. Select “Member” - once you purchase your GREENbike Pass you are considered a member until your pass

  4. Follow the prompts:

Remember - you can check out, ride & return as many times as you would like during your 24 Hour membership period. You will not be charged any “Extra Time” fees if you return your bike to any GREENbike station before 30 minutes.

Pro Tip: Set a 27 minute timer to ensure you return your bike to a station before the 30 minute time limit is up!

Why did I receive a text saying: We hope you are enjoying you ride! Please be aware your current checkout is accruing extra time charges

Our system automatically sends you this message if your bike has been checked out for 60 minutes or longer. Returned your bike already? No problem, we will resolve this issue!

Sometime bikes aren't pushed in all the way so our system thinks it is still checked out - make sure to listen for those 3 beeps! Sometimes one of our stations loses power and won't register your bike properly. Either way, we will correct your trip if you call or email us! 


Why did I receive a text saying I have been charged when I used GREENbike two days ago?

  • Extra Time Charges are processed 24 hours after your membership expired.

  • Remember: When you purchase a $7.00 24 hour pass it works as a 24 Hour "Access Pass" - this access allows you to take as many 30 minute trips as you want. If you have a bike checked out for longer than 30 minutes you will receive an “extra time charge" - for every hour the bike is checked out after 30 minutes there is a $5.00 charge.

  • After your extra time charge has processed, you will not continue to be charged!

  • My trip was less than 30 minutes!

Bike Silhouette

Personal Account Management

  • How do I extend my membership to a later expiration date?

  • Will I still be able to access my personal GREENbike web page after my membership period ends?

  • What should I do if I’ve lost my GREENbike card?

  • What if I don’t agree with a credit card charge?

  • What if I want to cancel my membership?

  • How can my GREENbike card get denied?

  • How do I receive or stop text notifications?

  • How do I change or update my credit card information?

  • What should I do if a bike gets damaged while I have it checked out?

  • What if I lose the B-Card?

  • What if the bike is stolen? Will I be financially responsible for the loss of the bike?

  • When does my membership period begin?

  • How do I find my personal ride statistics?

  • How does GREENbike calculate my miles ridden, etc.?

  • Can I buy more than one membership with my credit card?

GREENbike
_MG_1072

General Questions

  • What is bike sharing?

  • What is GREENbike?

  • What about the actual GREENbike?

  • Who is GREENbike?

  • How does GREENbike work?

  • How much does GREENbike cost?